Excellent 9 out of 10

We hope you are happy with your purchase and that it meets your expectations. If you still want to return one or more products to us, you can of course do so within 14 days after you have received your order.


To return your order, your return must meet the following conditions :

  • The order must be returned within 14 days of receipt.
  • Products must be returned undamaged, unused and complete.
  • Items must be returned in the undamaged, undescribed and original factory packaging without tape, adhesive tape or (shipping) stickers.< /li>
  • Personalised products cannot be returned.
  • Bits can only be returned in their original packaging due to shipping costs. hygiene.
Return instructions
  1. Download and print the return form and complete enter the necessary information.
  2. Pack the items (undamaged and unused) together with the return form.
  3. Please return the package within 14 days of receipt to the address below:

    – Sportslabel B.V.

    – Hendrik ter Kuilestraat 163

    – 7547 SK Enschede

    – Netherlands

  4. We will process your return within 14 days of receipt.
Return costs

The costs for returning to Sportslabel are always for your own account unless it concerns a damaged product or incorrect delivery.


Received wrong or damaged product

If you have received a wrong or damaged product, you can send an email to customerservice@sportslabel.eu. Please state your order number in this e-mail and add a number of photos of the wrong/damaged product. You will receive instructions by email on how to return the product. We will of course pay the costs in this case.

Frequently Asked Questions

No, unfortunately it is not possible to exchange an item for a different size, color or item. After receipt of your return, the amount will be automatically refunded. If you still want to order another item, you can place a new order in the webshop.

You can download the return form here: Return form

An order must be returned on your own initiative and for this reason we do not offer return stickers. Sportslabel cannot be held liable if a package is unexpectedly lost. Therefore, keep the Track & Trace information properly as soon as you return a package.

We will process your return within 14 days of receipt. You will receive an email when we have refunded the purchase amount.

You will receive the purchase amount of returned items within 1-3 working days via your chosen payment method as soon as you have received an email from us that your return has been processed.

Personalized items cannot be returned.

For other questions, please send an email to klantenservice@sportslabel.eu.

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