The general conditions apply to all offers and orders. Both ‘t Hoensport Webwinkels and the customer recognize electronic communication and not dispute the validity or legal effect of it because it the sole fact that the communication is electronic.
Supply
The articles are not always visible in full size because each monitor has different settings. The colors of the items may differ from reality. The offers are free and available while supplies last. Special offers on our site are valid while supplies last. We honor no purchases against blatant false price listed on our website.
Ordering
To order products, we friendly refer you to our online store www.hockey-webshop.com or www.hockeygear.eu, where you can place your order quite easily. You will receive an email confirming your order. After payment, the ordered products shipped as soon as possible. When your order is delivered you will also receive an invoice, which also counts as a valid warranty.
Payment
All prices on our website are retail prices in Euros and include taxes. The payment options are:
– advance payment before we dispatch your order
– Payment through Paypal, Sofortbanking. iDeal or Mistercash
Shipping costs:
For delivery by prepayment card or Paypal, the package will be sent at your own risk to the address you provided. This shipment has no tracking or insurance by ‘t Hoensport unless this is stated in order e-mail. The orders will be delivered as soon as possible (Normally a week within Europe) if the item in stock with us. In other countries the shipment can take up to two weeks. For orders of original brand watch band(s) provided with free shipping, the package is sent at your own risk (as previously named above) to the address you provided.
Sometimes, one or two days of delay occurs due to DPD (dutch shipment service provider). Here we have no influence. During the summer and during holidays in December the risk of delays will be considerably larger.
Please note the following:
* We have no influence at the time of delivery.
For C.O.D. shipments, you pay more because the parcel is delivered in person and the amount needs to be personally paid to the postman.
If you’re not home twice when the delivery person comes to your house, he leaves a note that your package can be picked up at the post office.
* Please consider any additional costs such as customs clearance fees and/or import duties once you place an order from a location outside the EU.
Ownership:
The ownership of the articles of Hockey-webshop.com will pass on to you, when all payment owed has been made under any agreement to ‘t Hoensport. The risk in respect of the articles are yours at the time of delivery.
Warranty:
All warranties of the manufacturers of the products supplied by us shall apply in full to you as a buyer of our products. This shows your warranty rights resulting from this stipulated by law. The invoice is included with every order is also your guarantee.”
Right of Withdrawal
Deliverance of products:
After purchasing products the consumer has the possibility to disband the agreement without giving reasons during 14 days. The cooling off period starts on the day after the consumer receives the product or a pre-designated representative by the consumer made known to the entrepreneur.
During the cooling off period the consumer shall treat the product and the package carefully. He shall unpack or use the product only to that extent to as far as it is necessary to judge if he wishes to keep the product. If he does want to execute the right of withdrawal, he shall return the product with all accessories and -if reasonably possible- in the original conditioning and packaging to the entrepreneur, in accordance with the provided reasonable and clear instructions of the entrepreneur.
Deliverance of Services:
After the deliverance of services the consumer has the possibility to disband the agreement without giving reasons during at least 14 days, commencing on the day of the entering into the agreement.
In order to execute the right of withdrawal, the consumer must abide by the reasonable and clear instructions provided by the entrepreneur at the offer or finally at the deliverance of the service.
Withdrawal Costs
If the consumer executes the right of withdrawal, he will have to pay no more than the costs of returning the product.
If the consumer has made a payment, the entrepreneur shall pay back this amount as soon as possible but no later than within 14 days after the repeal or after the return shipment.
Exclusion Right of Withdrawal
The entrepreneur can exclude the right of withdrawal of the consumer for as far as foreseen in paragraph 2 and 3. The exclusion of the right of withdrawal applies only if the entrepreneur has clearly mentioned this at least in time before the conclusion of the agreement.
Exclusion of the right of withdrawal is only possible for the following products:
a. Which are established by the entrepreneur according to specifications of the consumer
b. That they are clearly personal in nature
c. Which cannot be returned because of their nature
d. That can spoil or age quickly
e. Whose price is bound to fluctuation on the financial market which the entrepreneur has no influence
f. Individual newspapers and magazines
g. For audio and video recordings and computer software of which the consumer has broken the seal.
Exclusion of the right of withdrawal is only possible for the following services:
a. Concerning lodging, transport, restaurants or to spend leisure on a certain date or during a certain period.
b. Whose delivery has begun with the express consent of the consumer before the consideration period has expired.
c. Concerning betting and lotteries
Complaints:
Hockey-webshop.com looks after the interests of the retail industry of sports articles. Hockey-webshop.com also ensures the quality of the industry through the creation of a skilled and independent complaints committee.
Privacy:
The personal information you provided for payment and shipping are strictly confidential and will enable us to arrange payment and to deliver products to you. We never will make your information available to third parties.
Legal:
All offers, orders and agreements of ‘t Hoensport are subject to the Dutch law, which means disputes will be submitted to a competent Dutch court.
Legal address.
t Hoensport in Enschede
Hendrik ter Kuilestraat 163
7547SK Enschede
The Netherlands
Contact person General Internet business:
Boudien van Leussen